All Laura Miers Jewellery is of high merchantable quality, with quality control, due care and skill embedded within our ethos. All pieces come with a 12-month warranty. The warranty does not cover general wear and tear, accidental damages, or mistreatment caused by the wearer. If you choose to return your piece to us, the item will be assessed upon arrival and a credit note or replacement piece will be issued in the instance of any manufacturing faults. 


Purchases of Custom or Made To Order pieces unfortunately cannot be returned.

Items purchased from Ready To Ship may be returned within 7 days for a credit note or exchange. 

To initiate a return please email hi@lauramiers.com when you receive your package for a Returns Label. Once we receive your return package in store, the piece(s) will be evaluated before your return is processed. 

Evaluation criteria includes the following: 
    • Your piece(s) must be in brand new condition including but not limited to: no wear and tear, damages or mistreatment and all original packaging intact and included.
    • Piece(s) must be shipped to us within 3 days of receiving your Return Label.
    • Laura Miers Jewellery reserves the right to make the final decision on all return requests after completing the evaluation process. 
Once we process your return, we will be in touch to organise your exchange piece or issue you a credit note for the amount you paid for the piece(s), less the shipping costs to and from you. 

We want to ensure that all Laura Miers Jewellery becomes an important part of your story, so please do not hesitate to contact us. For all enquiries, contact hi@lauramiers.com.